Smoke IT app not working, how to fix Smoke IT app not working?

by James · December 24, 2022

Table of Contents

Smoke IT app

The latest Smoke IT app is designed to control and manage smart grills with Bluetooth or wifi. You can also control the grill using Bluetooth and Wi-Fi from your smart device. You can control your Lockhart, PitBoss KC Combo, Black Label Grills and Louisiana Grills from your smart devices anywhere you want.

The Smoke IT app is not working

The Smoke IT app may not work due to some technical issues in the SMOKE IT app or an unstable network connection. Apart from this, there may be chances that you have updated the latest version of Smoke IT app and there are some bugs in the latest version.

How to fix Smoke IT app not working?

Issues with the Smoke IT app not working can be resolved by using one of the methods below.

Solution 1: Wait for Smoke IT technical issues to be fixed

If Smoke IT is not working, there may be some technical issues like Smoke IT app or Smoke IT app server is down. Then the Smoke IT team will already know and will work to fix the problem. In this case, there is nothing you can do, so wait until the problem is resolved by the Smoke IT team or the Smoke IT server is up.

Solution 2: Clear Smoke IT App Cache

In some cases, Smoke IT App Not Working can be resolved by clearing the app cache. So, to fix the Smoke IT app issue, clear the Smoke IT app cache using the steps below:

1) For Android users

Go to Settings and then Find the Smoke IT app.
Then tap on it and click on Clear Cache. Your Smoke IT App cache will be cleared.

2) For iPhone users

Navigate to iPhone Settings and then go to General.
In it, find the Smoke IT app and click on it.
Next, tap on iPhone Storage and then tap on the Download App button.
Once again, reinstall the Smoke IT app.
Check that Smoke IT app is working or not after clearing the cache.

Solution 3: Check your Internet connection

You must confirm that you have a stable internet connection or better internet speed. If your wifi network mobile data speed is very slow then you will get Smoke IT App Not Working. So pay attention to your internet speed.

You can turn ON and OFF your mobile data or check your router if you are using wifi.
Also try switching from a cellular network to wifi or wifi to a cellular network.

Solution 4: Update the Smoke IT app to the latest version

To fix the Smoke IT app, update the Smoke IT app with the latest version because sometimes the older versions don’t work perfectly.

If your version of the Smoke IT app is out of date, it may not work properly.
So updating the Smoke IT app to the latest version will resolve any previous bugs in the app known to the Smoke IT support team.
You can automatically update the app if you wish, which will keep your app always up to date with the latest version and bug free.

Solution 5: Uninstall and reinstall the Smoke IT app

To resolve the Smoke IT app, you must first uninstall and then reinstall the Smoke IT app. In some cases, uninstalling and reinstalling the Smoke IT app will alleviate the problem.

First, uninstall the Smoke IT app from your phone.
After that, reinstall it and check if Smoke IT app is working or not.

If this method doesn’t fix the Smoke IT app, you can use other solutions or fixes.

Solution 6: Install the oldest version of the Smoke IT app

To prevent the Smoke IT app from working, you can install the older version of the Smoke IT app. Sometimes there may be some bugs in the latest version.

So install the oldest version of the app temporarily until the next version comes after fixing the error. But this workaround only works for Android users, not iPhone users.

Solution 7: Synchronize the date and time settings

In some cases, Smoke IT may not function properly if the device’s data and time settings are not synchronized with the real date and time.
So check your device data and time and sync properly with real date and time. After that, see if the Smoke IT app is working properly.

Solution 8: Check the compatibility of your phone with the Smoke IT app

If the Smoke IT app does not work on your phone, check your phone’s compatibility with it.

If your phone is not compatible with the Smoke IT app, you can use another phone and the problem may be solved.

Solution 9: Restart your phone

If the above solutions don’t work, you can finally restart your mobile phone. This is because sometimes the problem in the phone can cause the Smoke IT app not to work.

Then close the Smoke IT app and restart the mobile phone.
After restarting your phone, check if the issue is resolved.

Smoke IT App Login

The login steps for the Smoke IT app are very simple. You can use the steps below to connect your Smoke IT controller to the Pit boss app.

Unlock your Pit Boss app.
Next, select the Grill icon in the lower middle menu.
Enter a zone name and then select “Save Zone”, which will be at the bottom of the screen.
Then select the zone you just named.
Now select the grill model.
Then name your grill and select Connect.
Now select the grill icon.

The Smoke IT app does not update

You can follow below steps to reduce Smoke IT App Not Update problem.

First, turn ON the notifications so that you can be notified about the new available updates. For that, go to Apps and then choose to smoke IT. Now select Notifications and enable notifications.
Next, check that the phone has enough storage space. Otherwise, your phone may not support the download.
Then check that the Smoke IT server is working as it should, like the Internet. Otherwise, you might be able to do updates.

Image source -YouTube

The Smoke IT app does not connect

If the Smoke IT app is not connecting, follow the steps below to resolve the issue.

If you find a problem connecting to wifi, disconnect the router once and wait for it to reset.
While resetting, log out of the app and turn OFF the grill.
Then log into the app again, turn ON the grill and try to connect to the Internet.
Once connected, it should have no problem identifying your grill, making it easy to control through the app.

Disclaimer: The above information is for general information purposes only. All information on the website is provided in good faith, but we make no representations or warranties of any kind, express or implied, as to the accuracy, adequacy, validity, reliability, availability or completeness of the information on the website.