CHICAGO & MEMPHIS, Tenn.–( BUSINESS WIRE )–2. November 2022–
Today, ShopRunner, a subsidiary of FedEx, announced the launch of the new ShopRunner mobile application, which provides consumers with a simple, streamlined experience throughout the entire shopping journey from discovery to tracking. With overwhelming brand selection, ever-changing return policies, and tracking number disorganization, the ShopRunner app helps cut through the frustrating online shopping experiences consumers regularly face, providing a single destination to discover, order, track, and return with ease.
ShopRunner is also unveiling an evolved brand and a new campaign to inspire consumers to ‘Shop Boldly’. ShopRunner’s new look and feel reflects the platform’s focus on making shopping experiences easy and restoring trust in how people shop online. Since combining the power of the ShopRunner platform with the strength of the FedEx network and services, ShopRunner has grown its membership base while expanding its reach to new merchants and consumers.
“ShopRunner is giving e-commerce the makeover it deserves through an accessible mobile app to help people overcome today’s frustrating and overwhelming online shopping experience,” said Claude Russ, CEO of ShopRunner. “With simplicity at the heart of ShopRunner, our goal is to unlock a more enjoyable way to shop while making it easier for merchants to build loyalty with their customers.”
Unexpectedly simple
The ShopRunner app is designed to alleviate the cumbersome e-commerce experience by simplifying it. Now, through its mobile app, ShopRunner is changing the way people navigate online shopping. With a single mobile input, each member’s feed can be optimized through their browsing and purchase history to discover new brands and connect with their favorites. The most important thing is that members can buy, ship, track and return goods in a simple, safe and secure experience through an intuitive interface.
Members can also enjoy benefits including free two-day shipping, free returns, exclusive member discounts and seamless checkout. ShopRunner’s data-driven marketing and omnichannel enablement capabilities can also help merchants acquire high-value customers and accelerate their digital innovation using ShopRunner’s e-commerce platform.
What consumers can expect
ShopRunner already connects millions of its members to their favorite brands, enabling a simple and intuitive shopping experience, from inspiration to delivery. Members will have a single destination to discover, track and return items with the swipe of a finger, specifically:
- Access to various brands and retailers in beauty, fashion, electronics, home and more
- Dynamic customer support content tailored to where an order is in its journey to help the customer and provide answers in the most direct way possible
- An optimized feed available to members to explore new brands and items inspired by their securely stored purchase and browsing history
- Fast and free delivery and returns
- Automatic tracking once registered for ShopRunner online orders that are shipper agnostic, so you know where an item you ordered is on its way to you
To learn more about ShopRunner click www.shoprunner.com
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenue of $95 billion, the company provides integrated business solutions through carrier companies that compete collectively, operate collaboratively and innovate digitally under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its nearly 550,000 employees to remain focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. FedEx is committed to connecting people and opportunities around the world in a responsible and resourceful manner, with a goal of achieving carbon neutral operations by 2040. To learn more, visit fedex.com/about.
About ShopRunner
ShopRunner, a FedEx subsidiary, connects its millions of members with free 2-day shipping and free returns, as well as exclusive offers and member-only benefits from their favorite stores. For retailers, ShopRunner helps drive frictionless e-commerce through a comprehensive product suite supported by rich consumer insights and data science.
See the source version on businesswire.com: https://www.businesswire.com/news/home/20221102005440/en/
CONTACT: Caty Gray
KEYWORDS: TENNESSEE USA NORTH AMERICA
INDUSTRY KEYWORDS: RETAIL TECHNOLOGY APPS/APPLICATIONS PROFESSIONAL SERVICES SUPPLY CHAIN MANAGEMENT WOMEN ONLINE RETAIL TRUCKING MARITIME MEN TRANSPORTATION DELIVERY SERVICES LOGISTICS/SUPPLY CHAIN MANAGEMENT ANALYTICS DATA
SOURCE: FedEx Corp.
Copyright Business Wire 2022.
PUB: 11/02/2022 08:00/DISC: 11/02/2022 08:02
