Scammers targeting consumers with mobile apps

Scammers targeting consumers with mobile apps

News 8 On Your Side has a warning about automatic online payments. A viewer who pays for her daily coffee with a mobile app just found out that hackers are taking her money through the same app. Leslie Delp says she loves Dunkin’ coffee and her Dunkin’ Rewards app. “You go up to the window and instead of having money to pay for your coffee, you just show your app. You load money on your card, or you have your credit card linked to the card. I linked my credit card to it. just for convenience,” Delp said. Delp set up her account to automatically load and charge her credit card when the funds got too low, but one day she noticed her account balance was disappearing far too quickly. “And then I checked the history and when I checked the history there were all these coffee purchases from the Philadelphia area,” Delp said. Apparently someone had hacked into her account and was getting free coffee on her dime. “He only got one cup of coffee every day, or two cups every day, so I didn’t notice. It was very slow coming out of the account,” Delp said. Delp says she repeatedly tried to contact Dunkin’ and got no response. After News 8 On Your Side contacted the company, Leslie received a response within hours, received a refund and was given a new account. “It just upset me that I wouldn’t have known better, and if I didn’t know better then maybe somebody else doesn’t know better,” Delp said. Automatic withdrawals and payments are convenient for you and the business you’re dealing with, but you should set aside one day a month to make sure you’re being charged the right amount.

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News 8 On Your Side has a warning about automatic online payments.

A viewer who pays for her daily coffee with a mobile app just found out that hackers are taking her money through the same app.

Leslie Delp says she loves Dunkin’ coffee and her Dunkin’ Rewards app.

“You go up to the window and instead of having money to pay for your coffee, you just show your app. You load money on your card, or you have your credit card linked to the card. I linked my credit card to it. just for convenience,” Delp said.

Delp set up her account to automatically load and charge her credit card when the funds got too low, but one day she noticed her account balance was disappearing far too quickly.

“And then I checked the history and when I checked the history there were all these coffee purchases from the Philadelphia area,” Delp said.

Apparently someone had hacked into her account and was getting free coffee on her dime.

“He only got one cup of coffee every day, or two cups every day, so I didn’t notice. It was very slow coming out of the account,” Delp said.

Delp says she repeatedly tried to contact Dunkin’ and got no response.

After News 8 On Your Side contacted the company, Leslie received a response within hours, received a refund and was given a new account.

“It just upset me that I wouldn’t have known better, and if I didn’t know better then maybe somebody else doesn’t know better,” Delp said.

Automatic withdrawals and payments are convenient for you and the business you’re dealing with, but you should set aside one day a month to make sure you’re being charged the right amount.

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