IT managers should not have exclusive data access. How Citizen Data Analysts can help

IT managers should not have exclusive data access.  How Citizen Data Analysts can help

Growth in corporate data overwhelms IT departments and delays the average company’s IT projects by three months to a year. Wait times for IT tickets put employees in limbo and prevent access to important data sets, making it difficult to take advantage of next-generation data analytics.

Although IT is responsible for supporting the technology infrastructure of an organization, it lacks the resources needed to help entire businesses extract large amounts of enterprise data across disparate data sources.

However, all hope is not lost. When non-technical users have the means to access critical information more efficiently and independently, it can ease the pressure on IT and unlock valuable insights across entire businesses.

Data volumes are projected to increase tenfold by 2025. Almost every department in an organization can leverage data to make sound decisions. In fact, the average enterprise uses five internal applications to support the decision-making process. And as organizations move to hybrid working models and move more data to the cloud, technical teams have way too much on their plates with 97 percent of data teams at or above capacity.

By empowering citizen data analysts to take ownership of their own data needs, companies can unleash the full potential of data analytics without IT bureaucracy.

Democratization of datasets

Non-technical staff do not need to be experts in configuring multi-server systems.

This concept is similar to low-code/no-code tools, which enable citizen developers to create their own digital solutions with minimal IT intervention. Democratized datasets allow business users to access and analyze their data in real-time, enabling informed and agile decision-making.

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Likewise, data connectivity and integration technology tools put data into the hands of business users on their own terms, resulting in endless possibilities when this happens.

Develop citizen developers

Opening opportunities for resident analysts takes stress off of those in IT and can unlock new business value. More than two-thirds of organizations say that data analytics helps them make better strategic decisions. Below are three considerations for empowering and supporting citizen analysts across an enterprise:

  1. Assign IT to determine access permissions

Data governance is still of utmost importance when it comes to self-service data models. Each department has its own set of needs and generally only requires access to the data most relevant to their role. IT should focus on setting up the right controls and user permissions to open up data access to industries without compromising security while empowering citizen users.

  1. Manage universal connectivity by collaborating with partners

Workplace apps have skyrocketed in popularity and the number of public APIs continues to grow by the thousands annually. Not only is data being created in more places today, it must be connected to more systems than ever before. To ensure cross-departmental collaboration is effective, partner with data connectivity software solutions to increase workflow and connections between legacy systems and cloud platforms.

  1. Use real-time analytics

Outdated or out-of-date data has little or no value, so by the time business data ends up in the right hands via IT, the information is often out of date. Use real-time data platforms that allow users to access data directly from the source or repository to analytics platforms—without replicating entire datasets. Real-time connectivity allows enterprise teams to build reports that leverage live data from an ever-growing catalog of new applications for flexible, up-to-date reporting and business processes.

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Data has the power to transform your business. But waiting on overburdened IT teams to access data results leaves organizations without a clear picture of what’s happening in their business. With the right tools, citizen data analysts can lift the burden of data off the shoulders of IT and open the door to new insights and innovations across the enterprise.

About the author

Jerod Johnson is a senior technology evangelist at CData Software who educates the technology industry on best practices for solving their data challenges through the use of real-time data connectivity solutions that help connect, integrate and automate enterprise data. Jerod has a background in software development and support, along with extensive knowledge of the data industry and its trends, particularly in data warehousing, integration and analysis. He holds a bachelor’s degree in computer science and mathematics education from North Carolina State University.

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