How to fix LEGO Builder’s Journey not starting, crashing or freezing

LEGO Builder’s Journey is a puzzle platform game developed by Light Brick Studio.
You control a character called the Master Builder who traverses through different worlds and completes challenges.
The game has more than 60 levels with unique themes and challenges,
You can unlock new bricks and abilities as you progress through the game.
They can be used to build advanced and creative structures.
The goal is to become the best builder and make the LEGO universe great again.
In this guide you will learn how to fix LEGO Builder’s Journey won’t start, crashes, freezes, or have a white/black screen.
Fix 1: Update your graphics card
Fix 2: Run LEGO Builder’s Journey as administrator
- Navigate to your Steam library.
- Right click LEGO Builder’s Journey > Properties > Local Files > Browse.
- Right click on LEGO Builder’s Journey > Properties > Compatibility > Run this program as administrator > Enable > OK > Start the game.
Solution 3: Allow LEGO Builder’s Journey in your antivirus program
- Open Windows Settings > Privacy & Security > Windows Security > Virus & Threat Protection > Manage Ransomware Protection > Allow an App Through Controlled Folder Access > Add an Allowed App > Browse All Apps > select the LEGO Builder’s Journey app > Open.
- Open Control Panel > System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall > Change settings > Allow another app… > Browse… > select the LEGO Builder’s Journey app > Add.
- Turn off real-time protection: Open Windows Settings > Privacy and security > Windows security > Virus and threat protection > Manage settings > Real-time protection > Off.
Fix 4: Disable overlays/conflicting programs
- Navigate to your Steam library > right click on LEGO Builder’s Journey > Properties > Enable Steam Overlay While In Game > Disable.
- Open Nvidia GeForce Experience > Settings > General > In-Game Overlays > Disable.
- Open Steam > Steam > Settings > Downloads > Clear Download Cache.
- Disconnect the Logitech or Thrustmaster racing wheel.
- Complete the task for Razer Synapse or MSI Dragon Center.
- Close all your tabs to free up RAM and restart the game.
Fix 5: Repair/verify the game files
- Navigate to your Steam library.
- Right click on LEGO Builder’s Journey > Properties > Local Files.
- Click on “Verify integrity of game files”.
- Start the LEGO Builder’s Journey.
Fix 6: Update Windows to the latest version
- Search for “Check for updates” using Windows Search.
- Update Windows to the latest version.
- Start the LEGO Builder’s Journey.
Further reading
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