Fortnite Refund Claims: The Epic Games Settlement Explained

Fortnite Refund Claims: The Epic Games Settlement Explained

Everyone is wondering how to get their Fortnite refund money and what course this bot is going after the FTC and Epic Games settlement. The studio that created Fortnite, Epic Games, just announced that it will pay the FTC $520 million as part of a settlement. The money comes from two separate complaints about invasions of privacy and tricking players into buying things they didn’t want.

These penalties represent “the largest penalty ever obtained for violating an FTC rule“, as stated by the Commission.

Fortnite refund process started: FTC and Epic Games settlement explained

As part of a settlement for alleged violations of the Children’s Online Privacy Protection Act, Epic Games has agreed to pay a record $275 million in fines and offer a record $245 million in refunds to customers who were charged for in-game items they did not order . . So we explain how to make a Fortnite refund claim. Keep reading and learn everything you need to know about the Epic Games showdown.

The FTC alleges in its lawsuit that Epic violated the Children’s Online Privacy Protection Act by allowing children to communicate with adults online without their permission. The FTC claims Epic employees reported problems with defaults as early as 2017.

“Epic’s matching of children and teenagers with strangers while broadcasting players’ account names and forcing direct voice and text communication as the default has caused significant harm,” the complaint states. “Children and teenagers have been bullied, threatened and harassed in Fortnite, including sexually. Children and teenagers have also been exposed to dangerous and psychologically traumatizing issues, such as suicide and self-harm, through Fortnite. And the few relevant privacy and parental controls Epic has introduced over time have not meaningfully mitigated these harms or empowered players to avoid them.”

FTC

The Federal Trade Commission has filed a complaint against Epic Games, alleging that the company “deployed design tactics, known as dark patterns, to trick millions of players into making unintended purchases” and “allowed youths to file illegal charges without parental involvement .”

Online “dark patterns” are used to trick users into taking actions they had not planned to take. The FTC said players were unknowingly charged for in-game purchases because of “Fortnite’s counterintuitive, inconsistent and confusing button layout.”

Fortnite lawsuit settled with record fine
Fortnite is a popular video game that was developed and published by Epic Games. It is available on various platforms including Microsoft Windows, macOS, Nintendo Switch, PlayStation 4, PlayStation 5, Xbox One and Xbox Series X/S.

Epic believes the gaming industry should make it normal practice after the settlement to assume that children are playing games that are inappropriate for their age:

“Fortnite is rated teen and is aimed at an older teen and college audience. We recently launched Cabined Accounts, a new type of Epic account that provides a tailored experience that is safe and inclusive for younger players. Players under 13, or their country’s age of digital consent, whichever is higher, will be able to play Fortnite while waiting for parental consent, but in a tailored environment where certain features, such as chat and purchases, are disabled.”

Epic games

In addition to the fine, Epic will have to delete all personal information it shared through Fortnite in violation of COPPA laws. It will also not be able to allow phone and text chats for children and teenagers in the future without their parents’ permission.

Epic says that “games should go above and beyond to ensure that players understand even more clearly when they are making a transaction with real money or virtual currencies.” This will prevent players from accidentally spending real money or virtual currency. According to this new approach, Fornite refunds will start.

Games like Fortnite, which are free to enter and play but offer cosmetic upgrades for a fee, are known as “freemium.” The FTC settlement may make some game developers think twice about using this type of business model.


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Fortnite has become extremely popular, with a large and active player base. It has also been a source of debate, with some people saying it is too addictive and encourages people to be violent.

Below you can watch the latest trailer for Fortnite.

Who is eligible for the Fortnite refund?

The Federal Trade Commission released who will be eligible for Fortnite refunds once the “refund scheme” is up and running. Here’s what the rules say:

  • Those whose children used their credit cards to purchase games from the Epic Games Store between January 2017 and November 2018 without their knowledge or consent.
  • Fortnite players between January 2017 and September 2022 who were charged V-Bucks for unnecessary in-game products (such as cosmetics, llamas or battle passes)
  • Affected Fortnite accounts are those whose users disputed transactions on their credit cards between January 2017 and September 2022, resulting in the account being locked.

How to File a Fortnite Lawsuit?

There is no rush to confirm your Fortnite refund eligibility at this time because this settlement is still in its infancy.

Eligible players for Fortnite refunds will be notified via email soon, but in the meantime, they can stay tuned to the FTC’s website for more information on the refund program. The Federal Trade Commission warns that you should never pay anyone for a refund in exchange for a fee, even the FTC itself.

You do not need to take any action if you suspect that you may be entitled to payment. The FTC will reach out to all customers who paid for in-game items via email as soon as additional details are revealed about the refund program.

Fortnite lawsuit settled with record fine
Image courtesy: Epic Games

Fans should also know how to refund Fortnite skins via return tickets outside of the Epic Games settlement Fortnite refunds.

To get your V-money back if you return a purchase, Epic Games gives each account three “return tickets”. Check out these instructions on how to use RTs to exchange items purchased from the Epic Games Store:

  • Start the game.
  • To access the main menu from the lobby, use the panel to the left of the main entrance.
  • Select the Settings gear button.
  • To request help or a refund, select the appropriate option from the menu.
  • Select Cancel order or Return to store.
  • Alternatively: Select Options from the menu
  • To access your account and privacy options, select the silhouette.
  • Simply go to your account page and select either Return or Cancel Purchase. A full inventory is displayed if you have made qualifying in-game purchases within the last 30 days.
  • Use the drop-down menu to select the item you wish to return. Select the Return ticket option.
  • Finally, you will get a confirmation screen. The returned goods must be inspected before they are accepted.
  • Select Yes if you are sure you want to continue.
  • Once you click Yes, there is no going back.
  • The number of V-Bucks added to your account will be displayed on the success screen.
  • Click OK to return to the page where you can cancel or return the purchase.

Remember that you can only ever get three more return tickets in any given year.

Canceling a purchase is an alternative to using return tickets to get your money back for Fortnite skins and stuff.

You can request a refund within 24 hours of making a V-bucks transaction. You will also be reminded in-game that you cannot use the item while it is equipped.

Cancellations are limited to once per item.

Epic Games settlement amount

As we previously mentioned, the total Epic Games settlement reached $520 million in total.

Following FTC allegations that Epic Games charged parents and other players for unwanted items and froze the accounts of consumers who protested the erroneous charges, a settlement of $245 million was agreed, the largest amount ever paid by the FTC in a gaming case.

The remaining $275 million was a fine for allegedly violating the COPPA policy by collecting personal information from children under the age of 13 without notifying their parents or obtaining their verifiable consent.

Epic Games settlement amount per person

How much will you get as a Fortnite refund? The Epic Games settlement amount per person depends on the number of applicants. So it is unclear at the time of writing.

Epic Games settlement payout date

Epic Games has not yet committed to a timetable for processing refund claims or sending payments to eligible players. But Fortnite refunds will start as soon as the necessary information is collected.

Check out the official settlement website for more information.


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What is COPPA (Children’s Online Privacy Protection Act)?

To protect the personal information of children under the age of 13, the federal government enacted the Children’s Online Privacy Protection Act (COPPA) in 1998.

The legislation was passed in 1998 by the United States Congress and went into effect in April 2000. The FTC is responsible for overseeing COPPA (FTC).

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