Las Vegas [US]December 2 (ANI/PRNewswire): DevRev, a company that advances customer centricity by converging multiple departments around the end user with a data, collaboration and analytics platform, today announced the availability of its solution in the AWS Marketplace.
By purchasing DevRev through the AWS Marketplace, customers can now simplify purchasing, take advantage of flexible and customizable pricing, and consolidate DevRev consumption with their AWS bill.
The company plans to leverage cloud marketplaces to leverage buyers’ cloud budgets, unlock more avenues for commerce, and build partnerships with businesses that create value on top of the DevRev platform.
In the modern era of SaaS, partnerships are taking a new form, evolving from pure consulting and implementation hours to a more repeatable trade of partner apps and plugins (“snap-ins”). B2B marketplaces, SaaS specifically, will emulate consumer-grade app stores for the past decade in terms of discovery, trust, and revenue share.
“AWS Marketplace will give DevRev access to buyers’ pre-paid cloud spend, accelerate deals with easier procurement, and foster partnerships,” said Manoj Agarwal, president and co-founder of DevRev. DevRev believes cloud marketplaces will be a key lever for their go-to-market along with product-led and community-led growth strategies with its own marketplace.
Powered by AWS, DevRev puts product and end-user data at the epicenter of your business, aggregating cross-departmental data into a single collaboration and analytics platform, called DevCRM.
The DevCRM platform syncs GitHub, Jira, legacy CRMs, and Slack events in real-time with DevRev’s issues, tickets, and conversations, empowering leaders—technical support managers, project managers, product managers, and customer success managers—to drive user adoption and retention.
DevRev Product-Led Support is the first app on the DevCRM platform to converge in-app and modern customer channels with a scalable, customizable support ticket platform tightly integrated with technical issues. The platform arms support engineers with product and end-user data, helping to reduce churn, reduce costs by over 50 percent and grow efficiently.
DevRev has raised $70M+, one of the largest seed rounds in Silicon Valley history. For early transformation partners building on the DevCRM platform, the company has opened its SAFE investment tool this quarter. For more information on DevRev’s funding, or for investor relations, visit here.
DevRev is a business software company that promotes customer centricity by bringing together multiple departments around the end user with a data, collaboration and analytics platform.
The company is led by co-founder and CEO Dheeraj Pandey, who previously served as CEO of Nutanix and Manoj Agarwal, co-founder of DevRev and former SVP of Engineering at Nutanix.
Headquartered in Palo Alto, California, with offices in six locations around the world, DevRev builds an API-driven, developer-first customer relationship management (CRM) platform for modern software companies.
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