7 important IT trends for 2023
The past year saw unique challenges as companies navigated the effects of the global pandemic, new hybrid work models, inflation and other economic issues. Above all, IT leaders learned that there is an obvious need for their companies to implement mobile technology, IT and security solutions to help businesses remain secure, competitive and in sync with the ever-changing behavior of customers.
7 top IT trends for 2023
- Increased CIO focus on cyber security
- More strategic use of voice search
- A greater role for AI in retail and healthcare
- Priority on recruitment, sustainability and reputation
- Growth of zero trust
- Geolocation and more tracking
- Resurgence of printer management and security
As we look toward the end of another dynamic year for the IT industry, here are the top seven trends IT leaders should embrace in 2023.
The new CIO role
CIOs faced increasing pressure as they worked to drive sustainable business growth and strategic enforcement digital transformation this year, all while deciding where budgets will lie in 2023. This significantly evolves the role as IT managers must now keep in mind shadow coding, code injection from other sources and monitoring applications to track data usage, battery usage and the general behavior of any device to identify trends and anomalies.
In addition, security threats made headlines this year with internal, intangible infrastructures as the main target. In the coming year, CIOs are focusing more energy on cybersecurity to protect their organization from data leaks, ransomware attacks, loss of valuable corporate information, and more.
Strategic use of voice search
Using voice search making predictive, data-driven decisions in the enterprise is on the rise, and it’s more strategic than you think. Currently, managers have to go through endless reports filled with data, wasting both time and energy that could be spent on developing the business.
The power of voice search eliminates the need to decipher large amounts of data and instead ask questions like “How were my sales last quarter?” and “Who generated the most leads from this event?” Organizational agility is no longer an aspiration but a business imperative, and having the right technologies in place to stay competitive will make a world of difference.
Greater roles for AI in retail and healthcare
Expect mobile technology and AI to play greater roles in the store to keep the shopping experience seamless for consumers in 2023. Businesses will begin to reframe their problems into a prediction problem, where they will leverage AI even more. Some companies have explored leveraging computer vision and the use of cameras in stores to learn about consumer behavior and offer smart payment options. Adopting a mobile-first strategy will help supply chain personnel improve productivity and collaboration, while paving the way for happier customers and a transparent retail partner relationship.
Healthcare organizations have invested significantly in technology since the pandemic. Actual, 98 percent of the clinics report having implemented IoT/telehealth medical devices in the past year. Healthcare will continue to implement AI in daily operations to eliminate patient data duplication, insecure data sharing and poor patient navigation to mature their services and improve the overall patient experience.
Focus on recruitment, sustainability and reputation
IT managers will prioritize recruitment, sustainability and reputation in the coming year. At first, we can expect companies to rely more on mobile apps to help with onboarding and training new hires. Then they will be given the tools to measure environmental impact to ensure consumer loyalty. An enterprise mobility management solution can help manage a fleet of devices and provide insight into the health of those devices and the company, which in turn will benefit the company’s attack and security reputation.
Finally, IT departments work to reduce the company’s e-waste footprint and integrate easily green IT solutions that help keep your technology and devices robust.
The growth of Zero Trust
Zero trust is a mindset; don’t trust anyone or anything that wants to access data or join a network without verifying credentials. While for some, this may lead to a loss of productivity because it may take longer, it is important to prove who you are for security reasons and if you have the right tools to offer single sign-on and validation based on multiple authentication factors. The zero-trust mindset will improve mobile security because it ensures that only authenticated users gain access.
Geolocation and more tracking
We can expect IT teams to avoid using public or unsecured Wi-Fi networks and rely on geolocation technology to track devices and lock them if they are lost or mishandled. Employees also enjoy using their own devices to work as they proved to be productive while working at home and on their own devices.
Geolocation will become critical as businesses see the value of bring your own device (BYOD) in 2023, meaning businesses will need to better manage these types of device deployments to maintain productivity and employee satisfaction while protecting against cyber threats.
Resurgence of printer management and security
Printers can be hacked just like smartphones, tablets and more, exposing data. Printers are going to be used on the shop floor, in the back of the warehouse and on delivery trucks, so keeping track of where your printers are and ensuring they have the latest firmware and security updates will keep them protected in 2023.
From an IT perspective, it is also crucial to have visibility into these printers. Every minute the printer is down, there are delays in shipping processes and dollars are lost. It will be critical to implement a solution that supports diverse operating systems, device types, and a demonstrable track record of scaling to millions of devices.
The conclusion: The coming year has major changes in the dynamics of The IT industry, but what does this mean for companies and their strategies going forward? Now is the time for organizations to take the next step and think about the future of mobile management and security solutions.
With the right technology and expertise, they can build on their already significant technology investments to expand their capabilities and fully realize the benefits of their investment. It is even more exciting that they can create a business-wide technology ecosystem that is flexible, scalable and intelligent. Doing so will give them the edge they need today, set them up for success tomorrow, and prepare them for the future and beyond.