5 Best Fixes for Face ID Not Working in Telegram on iPhone
Telegram continues to introduce many new security features. For example, you can limit voice calls and voice messages on Telegram to prevent unwanted users from contacting you. You can also add Face ID to unlock Telegram on iPhone.
So it won’t be wrong to say that data security would be at risk if Face ID stops working in Telegram. If you have problems with this feature, here are the best methods to fix Face ID not working in Telegram on iPhone.
1. Check if Face ID is enabled for Telegram
If Face ID has stopped working in Telegram, we recommend that you check if the feature is enabled for the Telegram app on your iPhone. Here’s how to check the same.
Step 1: Open the Telegram app on your iPhone.
Step 2: Tap Settings at the bottom right.
Step 3: Tap Privacy and security.
Step 4: Select Passcode and Face ID.
Step 5: Enter your Telegram password.
Step 6: Check if the feature of “Unlock with Face ID” option is enabled.
If not, toggle the switch to enable it. Then restart Telegram and check if the issue is resolved.
Alternatively, here’s how to check Face ID settings for Telegram.
Step 1: Open Settings on iPhone.
Step 2: Scroll down and tap on Telegram.
Step 3: Check if Face ID is enabled for the app. If not, press the switch to activate the function.
Step 4: Close the Settings app and open Telegram to check if the issue is resolved.
2. Check if Face ID access is enabled
Face ID on iPhone allows you to authorize various actions such as app installations, purchases, entering passwords, etc. If Face ID does not work in Telegram, there is another way to check if the app on iPhone has given permission to use Face ID. This is how.
Step 1: Open Settings on iPhone.
Step 2: Scroll down and tap on “Face ID & Passcode”.
Step 3: Enter your iPhone passcode to gain access.
Step 4: Tap Other apps.
Step 5: From the list of apps that use Face ID, check if Telegram has been granted permission to use Face ID.
If not, tap the switch next to Telegram to enable the feature.
Step 6: Close the Settings app, open Telegram and check if the issue is resolved.
3. Clean the TrueDepth camera area
The next fix is related to the TrueDepth Camera area on the top of the iPhone (iPhone X and higher models). The Face ID feature works because of the TrueDepth Camera system. The notch on the top of the iPhone hides the front camera and sensors, which work together to enable Face ID functionality. So, in case the notch area of your iPhone is stained, it will cause an obstacle for Face ID to work properly.
We suggest cleaning the TrueDepth Camera area of your iPhone with a clean microfiber cloth. Then open Telegram and check if Face ID has resumed working.
4. Force quit and restart Telegram
Many times, force-quitting apps on iPhone can help you solve many app-related problems. So if you still can’t use Face ID on Telegram, we suggest force quit and restart the app. This should solve the problem.
Step 1: Swipe up and hold on the iPhone home screen to see background app windows.
Step 2: Swipe right to check for Telegram. Then swipe up to remove the app from running in the background.
Step 3: Restart the Telegram app and check if Face ID works.
5. Update the Telegram app
If none of the solutions work, we suggest you update the Telegram app. Each new version update aims to remove bugs and errors that cause the app to malfunction. In case Face ID does not work on Telegram, it is possible that the current version does not work smoothly with Face ID. We suggest that you regularly update the app on your iPhone.
Secure Telegram with Face ID
These solutions will help you troubleshoot and fix the issue of Face ID not working in Telegram on iPhone. We have also covered a post on creating a phone number link on Telegram. If you create and share the link, your contact can chat with you directly by tapping that link. Isn’t that a cool feature?